Global Ecommerce,
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Websites need to be monitored and updated regularly in order to serve their purpose. Even if you’re pretty tech-savvy, you may not have enough time to manage your website on your own – especially with the internet becoming more complex as it continues to expand. So, most eCommerce businesses will employ or hire a website manager or hire an outside vendor.
Customer support
InfoCentral Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
Supply chain management
(SCM) is management of the flow of goods, data, and finances related to a product or service, from the procurement of raw materials to the delivery of the product at its final destination. Today’s digitally based SCM systems include material handling and software for all parties involved in product or service creation, order fulfillment, and information tracking―such as suppliers, manufacturers, wholesalers, transportation and logistics providers, and retailers.
Procurement
The procurement management process includes the transactional purchasing of goods and services, and integrates with accounts payable to complete the source-to-settle cycle by providing supporting documents to help with the processing of supplier invoices for payment.
Email Management
Email is the de facto standard for business communication across organizations at this time. Infocentral Manage your business information and record, email must be included as part of, and adhered to, the organizational standards addressing information and records.
Order Tracking
Infocentral provides Order tracking process monitoring and tracking orders placed online and delivering real-time order status updates to our customers. It helps customers learn where exactly their order is, when they should expect it to arrive, and whether there has been a delay.